FIT369 — PRIVACY POLICY

Last Updated: 01 JAN 2026
This Privacy Policy explains how Fit369 (“Fit369”, “we”, “us”, “our”) collects, uses, and protects information when you visit or use our Website at fit369.com, fit369.ae, and any related domains (collectively, the “Website”). By accessing or using the Website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use the Website:

A. Information You Provide Voluntarily
• Name, email address, and contact details (for example, when you fill out a contact form or subscribe to a newsletter).
• Information you provide if you create an account or log in via the Website.
• Messages or inquiries sent through contact forms or support channels.

B. Information Collected Automatically
When you visit the Website, we may automatically collect:

• IP address and approximate location;
• Browser type and version;
• Device type, operating system, and settings;
• Pages visited, time spent on pages, and navigation paths;
• Referring website (how you arrived at our Website).

C. Cookies & Similar Technologies
We may use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings;
• Keep you logged in where applicable;
• Analyze Website traffic and usage;
• Improve Website performance and user experience.

You can control cookies through your browser settings. However, disabling certain cookies may affect Website functionality.

2. How We Use Your Information

We use the information collected via the Website to:

• Operate, maintain, and improve the Website;
• Respond to your inquiries, questions, or support requests;
• Send you updates, newsletters, or marketing communications (where permitted and with your consent when required);
• Analyze how visitors use the Website and optimize content and design;
• Detect, prevent, and address technical issues or security incidents;
• Comply with legal obligations and enforce our Website Terms & Conditions.

3. Legal Basis for Processing (Where Applicable)

Depending on your location, we may process your personal data based on:

• Your consent;
• The performance of a contract or steps taken at your request (e.g., responding to inquiries);
• Our legitimate interest in operating and improving the Website;
• Compliance with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers who help us operate and maintain the Website (such as hosting, analytics, security, and email services);
• Professional advisors (lawyers, auditors) where necessary;
• Authorities or regulators if required by law or to protect our rights.

5. Third-Party Analytics & Tools

We may use third-party analytics tools (for example, Google Analytics or similar services) to help us understand how the Website is used. These tools may use cookies and collect information such as your IP address, browser type, and pages visited. Data collected by third-party tools is governed by their own privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. You use the Website at your own risk.

7. Data Retention

We retain personal data collected through the Website only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data, subject to legal or contractual restrictions;
• Object to or restrict certain forms of processing;
• Withdraw consent, where processing is based on consent;
• Request data portability, where applicable.

To exercise your rights, please contact us using the details below.

9. Children’s Privacy

The Website is not intended for children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children via the Website. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. International Transfers

Your information may be transferred to and stored on servers located outside your country, including in countries that may have different data protection laws. We take steps to ensure that any such transfers comply with applicable legal requirements and that your data remains protected.

11. Marketing Communications

If you subscribe to newsletters or marketing updates, we may send you emails about news, offers, or services that may interest you. You can opt-out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Website: https://fit369.com
Support: support@fit369.com